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Commenting Ian Rowling, Chief Executive said:
'Against a background of uncertainty and volatility, our focus has been on ensuring a safe haven for our members' funds and on improving efficiency rather than growth in our total assets which were maintained at £3bn.
New lending was deliberately reduced to £429m with a continuing emphasis on quality. Our asset quality remains strong, for example:
In an extremely competitive market we continued to grow our retail savings balances which increased by 4% and thereby reduced the level of wholesale funding balances from 25% of total funding at the end of 2007 to 23%. At year end 77% of our funding came from our members.
Our branch network performed extremely well with strong savings inflows and account openings up over 20% on 2007. This performance really underpins the strength of The Nottingham in our East Midlands and Lincolnshire heartland, as more and more customers chose our Society as a safe home for their savings.
Our latest customer satisfaction survey shows that 94.2% were satisfied with our service throughout the year (93.2% in 2007). Despite the challenges of the market over the last year, there has also been an increase in those rating The Nottingham's performance not just 'good' but 'excellent' (61.6% in 2008 compared to 56.3% in 2007).
The reported profit before tax for the Society reduced to £2.5m (2007 £8.7m) and to £0.5m for the Group (2007 £8.2m).
A significant impact has been an exceptional £2.4m levy by the Financial Services Compensation Scheme (FSCS) due to the failures of Bradford & Bingley plc, the Icelandic banks and London & Scottish Bank plc.
Additionally in executing our plan to improve the efficiency of the business we have undertaken significant reorganisation of several key areas of the business. This resulted in us incurring exceptional restructuring costs of £1.3m in the year.
Underlying profit (which excludes the impact of FSCS, exceptional restructuring costs and benefits from hedge accounting (relating to our fixed rate mortgages and savings business) for the Society reduced to £4.2m (2007 £8.1m) with Group profits at £2.9m (2007 £7.6m). The key factors affecting profit include the following:
We obtained a strong credit rating from Moody's during 2008 with a view that The Nottingham is well positioned to withstand a downturn in the housing market. The Nottingham is one of very few banks or building societies with a stable outlook. This has been achieved due to our strong capital and asset quality.
As we move into 2009 market conditions are forecast to remain difficult. The housing market will remain subdued as the recession continues to bite.'
Our unstinting focus will be on:
The building blocks of business efficiency that we have worked hard to lay in 2008 will drive continual improvements in 2009 and beyond across all areas.
We will continue to take opportunities on the lending side by delivering products and services appropriate to the needs of our customers, our risk appetite and funding requirements.
Our offers to members will be focused around providing continued security and safety with the products and services they need in a time of financial turbulence'
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